To our valued customers in the USA:
Kindly note that we are a Canadian company, and your orders will be shipped from Vancouver, British Columbia, Canada.
All payment are in Canadian Dollars, your credit card company will apply the currency conversion at their daily exchange rate.
Your order will be shipped via Canada Post, and delivered to you by the US Postal Service. You will be sent a tracking number by Canada Post once your package has been shipped. You may also check on the status of your order by logging into the Order Status page.
After your order has left Canada, it may be tracked in the USA on the US Postal Service website www.USPS.com
Following are the estimated delivery times:
Regular Parcel Delivery:Western USA = 6-10 daysCentral USA = 8-12 daysEastern USA = 10-14 daysSouthern USA =10-14 daysExpedited Parcel Delivery:Western USA = 4-8 daysCentral USA = 6-10 daysEastern USA = 8-12 daysSouthern USA =8-12 days
As a resident of the USA you will not be charged any Canadian sales taxes, but orders over US$200 may be subject to US Customs Duties. These duties must be paid upon delivery of your order.
Any order with a total value under US$200 (and shipped via Canada Post) will NOT be subject to any duties.
If you have any questions or concerns please contact us.